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Shipping & Replacement Policies
Shipping order policies
We only ship your orders through reputed courier agencies to ensure the safety and good condition of the product in the fastest delivery time possible. We can deliver the products all over the India. Please refuse to take delivery of the package, if you believe that the package or the product is not in good condition or if the packing is damaged. And if you refuse to accept the package, then it is your responsibility to inform us through our communication methods by mentioning your order details. We shall make our best efforts to ensure that the replacement process shall take place to you as soon as possible.
- You may track the shipping status of your order on our website, by clicking at Track your Order section.
- Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
Delivery and shipping timing
Your shipment is depend on the availability of the product and the timing of your order placement. 98% of our orders shipped on the same day or within the first 24 hours of the order. We do our best to ship your order within the same day of the order. We only ship the orders on week working days (Monday to Saturday), excluding Public holidays or government holidays. No shipment takes place on Sunday. All orders placed on Sunday will be shipped on Monday. The Maximum delivery time is 4 to 10 days to anywhere in India. Although, the shipping companies have their own methods to ship the packages, that’s why the delivery time is unpredictable. Please plan your order allowing sufficient time for the delivery instead of last minute orders.
Replacement Policy
In order to protect the customers from shipping damage, item mismatch or missing parts etc. We are offering 48 hours of replacement time from the time of delivery. You are agree that it is your responsibility to inform us by our communication methods about the damaged product or package by sending the pictures of the package or product. Our technical team will inspect and verify the details visually and will issue replacement order. Once we received the product our experts will verify the issue reported and will send the replacement items to the customer shipping cost prepaid by us. In case, we do not have the product in stock to provide replacement, we will issue 100% refund to you. You agree that if you don’t raise a complaint by informing us by our communication methods against the damage and faulty product or package obtain by you with proof in the given time period, we are not responsible for the replacement of the product or package. Furthermore, no replacement will apply if the product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.